If the animal is injured report the situation to the RSPCA by ringing 0300 1234 999 they will log your details and advise you on the appropriate course of action. If the animal is not injured leave it where it is and do not feed it. At the surgery we are able to check animals for microchips, as is the local dog warden to try and reunite pets with their owners.
Contact the local bird hospital which is Greenmount Wild Bird Hospital on 01204 88 40 86.
No, we do not have payment plans, practice policy is for payment at the time of treatment, we accept cash, all major debit and credit cards and pet insurance policies ( excess and a direct insurance fee are applicable).
Home visits can be organised through prior arrangement and we require you to call the clinic to confirm on the morning of the visit. A home visit will incur a cost.
Yes, one of our regular locum vets is qualified to do acupuncture. Please call the surgery for more information or to arrange an appointment.
Yes, we have qualified staff on duty 24hrs a day, 365 days a year.
After giving us 24 hours notice in order to obtain and check the medication, it can be collected at 3pm the following day. It is practice policy that pets have their medication reviewed every 6 months to ensure that it is receiving optimal treatment
We normally ask you to allow about 2 weeks to process insurance claim forms.
Yes we do. Please discuss with the ward nurse, who can arrange a visit that suits both one and other.
Please call the surgery or pop in and we can register your pet.
If the contact details that we have for you are correct, you will receive a text message or letter as a reminder.
We offer appointments up to and including 6.30pm during the week for clients that are registered with us. All other appointments will be in the emergency clinic and incur an emergency consultation fee.
Yes, we offer engraved tags, the relevant information is inserted on a form and faxed to Pet Tags. Once complete, the tags are posted to your home address.
Please bring all your policy documents and claim forms.
The Veterinary Surgeon will call with your test results once they have been received and reviewed. Some tests may take a few days to be analysed.
We advise that you leave at least 3 months following a season before you book your bitch in to be spayed.
Puppies and kitten should be wormed every month until they are 6 months old. After 6 months of age we recommend you worm your pets every 3-6 month.
We ask you to drop off your pet at 8.30am, this allows time to complete the consent forms, admission process and give pre medication. You can come before this time if you need to get to work earlier.
Yes, we have car parks at the Fairfield and Bradshaw branches. At the Bury clinic, we give you a free 30 minute parking permit to park outside the front.
Practice policy does allow for direct claims for accident and illness if all the relevant forms are signed and documented. This will incur a charge plus your excess.
Each country has different requirements, check with DEFRA for your specific needs and to request the documentation. We can then proceed with the passport process, most of our Vets are LVI certified and are able to complete the passport.
Kittens – 6 months
Puppies – 6 months
Rabbits – 5 months
Yes, appointments can made in person or over the telephone.
It is better not to wait for a critical condition to arrive. Get your pet checked at our clinic. Prevention is always better than cure. Take advantage of our affordable diagnostic services and get your pet checked on a regular basis to avoid any kind of emergency.
In an emergency situation, our experts will help you to know the severity of the case, and guide you in the right direction. You must avoid delaying treatment of the pet since it may be dangerous and lead to its death.
All puppies need vaccinations starting from eight weeks of age. Puppies are vulnerable to Distemper, Hepatitis, Leptospirosis, Parvovirus and Parainfluenza and vaccination is necessary to guard against these.
A second vaccination is needed at 10 weeks of age, which is 2 weeks after the first vaccine.
Yes, Vaccinations are important for defending puppies from many conditions like Adenovirus (Hepatitis), Canine Distemper, Leptospirosis, Parvovirus and Parainfluenza. In order to sustain immunity, pets need an annual booster.
We are a forward thinking practice delivering all the advances in veterinary medicine. We offer an Accident and Emergency Clinic (Pets A&E) and our 24 hour service allows our dedicated vets, nurses and admin team to deliver an exceptional level of care for your pets. We are equipped with Digital X-Ray, Endoscope, Ultrasound, ECG, Infusion Pumps, Incubators/Intensive Care, Blood Pressure Monitoring and all the vital equipment and facilities to enable us to deal with emergency situations.
Our expert veterinarians are on-site and always ready to face any kind of emergency.
Yes, you can book an appointment with one of our RVNs for any of the following:
• Weight management
• Dental checks and advice
• Puppy/kitten weight and worm clinics
• Post-operation checks/ suture removal
• Flea checks, and treatment advice
• Worming treatment advice
We are also available to perform microchipping, nail clipping and anal gland emptying on your pet.
The Nurse clinics are available by appointment between 1pm -2.00pm Monday to Friday at the Bury and Bolton surgeries
RCVS accreditation offers peace of mind to clients of accredited practices and more informed choice to the animal-owning public. To become accredited, practices volunteer for rigorous inspection every four years and will have met a range of minimum standards including hygiene, 24-hour emergency cover, staff training, certain types of equipment and cost estimation procedures. They may also be subject to spot-checks between inspections.
If you wish to see a particular vet please mention it to the receptionist when you book an appointment. We will endeavour to let you see the same vet, however, this is not always possible in emergencies or at weekends.
This is a small chip the size of a grain of rice that is inserted under the skin via a needle. It contains a unique number which links you and your pets details. We can microchip your pet during a consult or a surgical procedure from approximately 12 weeks of age. It is your responsibility to ensure that your relevant details are kept up to date. From April 2016, microchips for dogs will become compulsory by law and any owners that have not got their dogs chipped will be fined.
There are many different wormer’s available but they should be wormed every 3 – 6 months as a minimum.
All the puppies need proper vaccinations from the age of eight to 12 weeks. Puppies are vulnerable to parvo virus and vaccination is necessary. A second vaccination is needed for 12 weeks old puppy two weeks later.
We advise you don’t take your puppy out for a walk until 2 weeks after the 2nd vaccination.
Unfortunately, each year thousands of dogs and cats suffer from accidental ingestion of household poisons, symptoms can include vomiting and diarrhoea, abnormal behaviour, convulsions, in coordination and collapse. If you suspect your animal has eaten something dangerous, contact the surgery immediately. Here are some of the most common poisons paracetamol, ibuprofen, chocolate, alcohol, grapes/raisins and Xylitol ( found in chewing gum and mints etc). Some plants include Laburnum, fungi, yew, ragwort, blue-green algae.
We can neuter your dog from 6 months of age.
Your dog should be starved from 10pm the night before the operation and allowed water until 7am the next morning. Please walk your dog prior to coming to the surgery to allow them to toilet.
Cats usually breed swiftly. It is better to neuter them at 6 months.
Kittens are vaccinated at 9 weeks of age then have their 2nd vaccinations 3 weeks later.
Regular flea and worm treatments are essential all year round, there are different products available speak to the surgery for the most appropriate treatment.
Unfortunately, each year thousands of dogs and cats suffer from accidental ingestion of household poisons, symptoms can include vomiting and diarrhoea, abnormal behaviour, convulsions, in coordination and collapse. If you suspect your animal has eaten something it shouldn’t contact the surgery immediately. Here are some of the most common poisons, Topical spot-on insecticides, Household Cleaners, Medications, Lilies and Antifreeze.
Your cat should be starved from 10pm the night before the operation and allowed water until 7am the next morning. They should be kept indoors overnight.
We advise that rabbits are vaccinated yearly against both myxomatosis and Viral Hemorrhagic disease (VHD). Both are viral diseases that only affects rabbits. They usually spread by direct contact with wild animals (rabbits, foxes) and blood sucking insects/parasites e.g. fleas, mites.
The signs of myxomatosis are pronounced swelling of the eyes and face, lethargy, anorexia, depression and in nearly all cases the rabbit dies within 4-10 days. This problem can strike at any time but it seems to be most prevalent in the spring and autumn months. There is no cure but you can protect your rabbits by having them vaccinated.
As part of your preventive health plan for your pet rabbit, we advise routinely worming your rabbit with Panacur oral paste every 3 months as an aid in the control of Encephalitozoon cuniculi and intestinal worms.
abbits breed very quickly we advise they are neutered from 5 months of age and if keeping 2 rabbits together then make sure you know what sex they are. Guinea pigs are also mature very young so unneutered males and females should be kept separately.
It is important that these small creatures eat regularly, if they stop eating or producing faeces contact the surgery.
Unlike other animals rabbits and guinea pigs should not be starved before an operation.